Return Policy

Return and Refund Policy

Last updated: May 04, 2023

Thank you for shopping at PepoSmart.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The following Goods cannot be returned:

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.


If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Step 1

Get an eagle view of all of your projects

You can see the progress, number of tasks completed and the total time spent on your project with a click of a button.

PepoSmart is on the Cloud. So, no need to install any software. All the settings have already been pre-configured for optimal performance, eliminating the need for users to tinker with any configurations.

Get Started For Free
Step 2

Easily change status and priority of tasks and projects

You or your employees can change the status and priority of any task or project they are working on with ease.

You can control the permissions you want to give to your employees and admins.

Get Started For Free
Step 3

Record time with our time recorder and add comments.

Your employees can record time while working on a task with our in-built time recorder. Also, you or they can add comments to any task they are working on.

Get Started For Free
Step 4

Export the entire time log of all the employees with a click

Export all the recorded time of your employees on every tasks of a project to a csv file. This will show not only the time duration but also start and end times of each time recorded.

Get Started For Free
Step 5

Add any number and any kind of files to your tasks.

You and your employees can add any number of files to any task. That way, you can keep all the relevant files in one place. You or your employees can download it anytime.

Get Started For Free
Step 6

Invite and Add unlimited number of members to your project

There is absolutely no limit. You will not be charged for the members you add to your project. You can add unlimited number of members. Almost everyone in the market charge their customers per member basis. However, we believe you need a team to succeed in any project. So, you are welcome to add any number of members to your team with no additional charges.

Get Started For Free
Step 7

Organize all the uploaded files in one place!

In addition to the task, you can see all the uploaded files on the home page in the Uploaded Files tab. So, you can organize all the files in one place.

Get Started For Free

Read trusted reviews from our customers

This is a small sampling of the eclectic array of our clients' reviews.


Mario Suntar

CEO at WoodBows

I discovered that PepoSmart is a valuable asset in our quest for efficient collaboration and seamless work management. Its intuitive interface, customization capabilities, and robust features have significantly streamlined our workflows, leading to enhanced productivity and team coordination. The continual improvements and commitment to user satisfaction further encourage me to recommend it. PepoSmart excels in task management and collaboration, enabling us to efficiently create, assign, and track tasks. Features like the commenting system, task mentions, and notifications have greatly improved our teams communication and coordination.

loom videos

Stephen Jay

CEO at Charis IT

PepoSmart is a robust productivity solution that empowers diverse teams in my company to work in their preferred ways. Additionally, we have effectively harnessed PepoSmart to establish transparency across the entire organization. While I have experienced some variability in the supports ability to think creatively when resolving issues, my account team has consistently been a reliable source of assistance.

video loom

Peter K

CFO at AppTecHub

PepoSmart has become indispensable to me, significantly reducing work-related stress. It enables me to effortlessly monitor my business, simplifying the process of tracking and targeting individual users using comprehensive metrics, all within a single application. Prior to adopting this platform, I had to juggle various apps to plan, organize, and complete tasks, resulting in a wasteful expenditure of time across multiple tools. The interactive user interface, along with its statuses, labels, and customizable templates, is truly remarkable and greatly enhances my daily workflow by providing a quick and clear view of task movement and progress.

loom download

Joanna Webb

Doctor at Joanna Clinic

The product is outstanding, achieving a perfect equilibrium between structured efficiency and boundless flexibility, making it adaptable to virtually any work management method or combination thereof.

loom extension

Christopher Thomas

Sales Manager at TrinityWired

Our developer team within the organization fully leverages this software to its fullest extent. It plays a pivotal role in task assignment, enabling us to establish a seamless workflow. With its tracking capabilities, we can easily determine when a task was created, who it is assigned to, whether it is in review or already completed. In a collaborative workspace, a reliable software like PepoSmart is a true lifesaver, helping us avoid chaos. We are genuinely pleased with our use of this software.


John Miller


Incorporating PepoSmart into my professional workflow has been a life-changing experience. Working in marketing for multiple clients simultaneously, PepoSmart has provided me with the tools to manage each client with confidence, ensuring that I can effectively handle numerous tasks without dropping the ball on any of them.

Experience the next generation project management tool.

Get started for free today

No credit card required.


PepoSmart lets you manage projects, upload files, record time and export time logs data with the highest possible quality. No need to install any software. It runs on our cloud.

You can easily invite your teammates to your project. No need to pay extra to add members as all of our plans comes with unlimited members.

Copyright © 2024 PepoSmart. All rights reserved.